As polished as the developers want each of their games to be, bugs and glitches are commonly seen in games.
A bug is when a game function does not behave as intended. Before you create a bug report, make sure to check our Bug Tracker first. If you find that your issue has already been reported by someone else, you may add information to the existing report by giving a comment or attachment.
This is the list of BUGS and ISSUES that our Team is aware of as of 1/25/2021 (click here).
Our team is actively working on these issues and will have them resolved as soon as we can. Keep in mind that some bugs may take longer than others to fix and may not be implemented until our next update.
My game is freezing/crashing
- Make sure your device meets NEO 2045 minimum system specifications and update your video drivers.
OS Version v5.0 and above
Dual-core 1.4 GHz
OS Version v10.0 and above
Windows OS 7/8/10
Why does my game audio keep cutting off?
- Update your drivers.
- Disable and enable your speakers.
- Check in-game sound settings.