Sometimes we forget our password and are unable to access the game. This is normal, and we recommend that everyone reset their password and choose a strong password to ensure security and prevent hacking. The steps to reset your password are as follows:
1. Click the reset password option from the login page
2. Enter your email or username then select send request
3. Open NEO 2045 email from your personal or parent email account and click Password Reset
4. You'll be redirected to the NEO 2045 website, where you'll be required to set a new strong password for your account. You may now login and play after successfully changing your password!