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NEO 2045 Support
FAQ
FAQ
PARENTS AND GUARDIANS
Chat Filtering
Moderation
Parent Dashboard
Tips for Parents
What information do we collect?
GAMEPLAY SUPPORT
Pet Battle
Kick It! Zero-Grav
Drone Racers
Drone Tanks
Terraforming
Mission Rover
See all 16 articles
MODERATION SUPPORT
Friends 101
How do I protect my child from using a third-party program when communicating with other players?
How do I report a player?
TECHNICAL SUPPORT
Why can't I make in-game purchases?
Bug Reports
BILLING SUPPORT
Shop and Gift
What are the payment options? / How do I make in-game purchases?
What is the NEO 2045 Cancellation Policy?
Is NEO 2045 free?
What is NEO 2045’s Refund Policy?
ACCOUNT SUPPORT
How to Reset Password?
Is NEO 2045 good for kids?
How do I keep my child safe when playing NEO 2045?
What ages is NEO 2045 appropriate for?
My account was hacked or compromised!
How do I sign up?