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  1. NEO 2045 Support
  2. FAQ

FAQ

PARENTS AND GUARDIANS

  • Chat Filtering 
  • Moderation 
  • Parent Dashboard 
  • Tips for Parents 
  • What information do we collect? 

GAMEPLAY SUPPORT

  • Pet Battle
  • Kick It! Zero-Grav
  • Drone Racers
  • Drone Tanks
  • Terraforming
  • Mission Rover
See all 16 articles

MODERATION SUPPORT

  • Friends 101
  • How do I protect my child from using a third-party program when communicating with other players?
  • How do I report a player?

TECHNICAL SUPPORT

  • Why can't I make in-game purchases?
  • Bug Reports

BILLING SUPPORT

  • Shop and Gift
  • What are the payment options? / How do I make in-game purchases?
  • What is the NEO 2045 Cancellation Policy?
  • Is NEO 2045 free?
  • What is NEO 2045’s Refund Policy?

ACCOUNT SUPPORT

  • How to Reset Password?
  • Is NEO 2045 good for kids?
  • How do I keep my child safe when playing NEO 2045?
  • What ages is NEO 2045 appropriate for?
  • My account was hacked or compromised!
  • How do I sign up?
NEO 2045 Support